![]() ![]() Sometimes a manual clearing of cache is needed (e.g. The following video helps you with changing settings: You can clear the cache by clicking the MyDrive Connect icon in the Windows notification area (in Win 8 in Desktop view) or the Mac menu bar and choose Settings - Downloads - Empty Empty download folder - Save settings. However, it might also be caused by corrupt data in the MyDrive Connect cache (which again might be cause by interference in your internet connection, see below). As explained below, this might also have to do with antivirus or firewall settings. ![]() ![]() ![]() Reinstalling the device driver usually fixes this (see Connecting to computer below). ![]()
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